Quality Assurance

At Bailey Instruments quality management is a key focus that encompasses all aspects of our business from manufacturing, logistics and supply chain management through to sales and customer service.

Compliance with legislation and standards is a key objective to deliver world class products, produced responsibly and ethically with the ambition of exceeding our customers’ expectations and experiences.

This commitment is demonstrated by the monitoring, measuring and maintenance of our Quality Management System designed and developed to meet the requirements of ISO9001, ISO13485, Labour Standards Assurance System (LSAS)* and MDD93/42/EEC

Compliance does not stand still and so we continue to make significant investment throughout the business in readiness for the requirements of the forthcoming Medical Device Regulations and fully support the Scan4Safety initiatives being adopted by the NHS with its own ambitions for raising quality standards and patient safety.


We are enthusiastic and participative members if the Association of British Health Care Industries sitting on the Surgical Instruments SIS and the eProcurement Strategy Groups

Our focus on customer satisfaction, quality and service is demonstrated through a desire for continuous improvement, innovation and working as a team with our partners. Underlining this commitment is our stringent Customer Concern procedure, which allows for the prompt resolution for all concerns raised by customers.

View/Download ISO13485 Certificate

View/Download ISO90001 Certificate


Labour Standards

Download / View ETI Base Code

Download / View Action Collaboration Transformation